Managing Hospitality Human Resources 5th Edition by Robert Woods

Managing Hospitality Human Resources 5th Edition by Robert Woods\nby Robert Woods (Author), PhD (Author), Michael Sciarini (Author), Misty Johannson (Author)\nISBN-13: 9780866123969\nISBN-10: 0866123962\nHuman resources is an ever-changing field. Keeping up with it is mandatory\nfor hospitality business leaders for a variety of reasons, including remaining in\ncompliance with government regulations and developing an effective hospitality\nservice organization.\nWhen the first edition of Managing Hospitality Human Resources came out in\n1994, there were real reasons for the hospitality industry to worry about having\nenough employees in the future. During the 1990s, hospitality suffered from a\nshortage of employees, high turnover rates, and image issues in some areas. By the\nlate 2000s the turnover issue had been mostly addressed, although the potential\nfor recurrence of the problem still persists. Hospitality?s image has been greatly\nrepaired from the days of the Resolution Trust Corporation in 1989 and similarly\ntroubled organizations in the years after, when many hotels were auctioned off\nafter hundreds of savings and loan organizations failed. The industry became\nmuch leaner, and stayed lean due in part to the Great Recession, which officially\nbegan in December of 2007. Hospitality organizations today are pretty savvy. As\na general rule, they stay on top of human resources issues and have developed\nmany new HR programs to improve the hospitality workplace and help end the\nimpression that a hospitality job is a way station in life?an image that has persisted\nfor much of the industry?s modern existence.