Payment Policy

Last updated: August 14, 2026

How paying for your ebooks works at froshix.com, owned and operated by Akea, LLC. Short version: you pay at checkout through Stripe or PayPal, in US dollars, your card details never touch our servers, and your download links appear the moment the payment clears.

How You Can Pay

  • Credit and debit cards — Visa, Mastercard, American Express, Discover — processed through Stripe
  • PayPal

That is the full list. We do not accept checks, money orders, bank transfers, cryptocurrency, or cash.

When You Are Charged

In full, at checkout. No payment, no order. If a charge fails, no order is created and nothing is billed. Because the product is delivered instantly, there are no pre-orders, no partial payments, and no payment plans.

Instant Delivery After Payment

As soon as the payment is approved, your download links appear on the confirmation page and are emailed to you. Full details are in our Delivery Policy.

Order Confirmation

A confirmation email with your order number and download links arrives within minutes of payment. Missing? Check spam and promotions, then email admin@froshix.com and we will resend. Keep that order number, it is the fastest way for us to find you.

Pricing

All prices are in US dollars (USD). The price shown at the moment you order is the price you pay, and later price changes never affect an order already placed. Ebooks are priced as digital licenses, which is why they cost less than a printed edition. There are no shipping fees at any point.

Tax

Digital goods are taxed differently from physical ones. Where sales tax, VAT, or GST applies to ebooks in your location, it is calculated automatically at checkout from your billing address and shown before you pay. The checkout total is the final total, nothing is added afterwards. If your organisation is tax-exempt, contact us before ordering.

Currency Conversion

We charge in USD only. If your card or PayPal account is held in another currency, your provider converts the amount at its own rate and may add a foreign-transaction fee. That fee comes from your bank, not from us, and we cannot refund it.

Secure Checkout

Payments run through Stripe and PayPal, both encrypted and PCI-compliant. Your card number goes directly to them and never passes through or sits on our servers. How we handle the rest of your data is in our Privacy Policy.

Pre-Authorization Holds

A failed or cancelled attempt can leave a temporary pending charge on your account. That is a bank-side hold, not money we have taken, and it typically clears in 3–7 business days. If it lingers, ask your bank first, then us.

Failed or Cancelled Orders

  • Failed payment: no order is created. Re-check your details, try another method, or contact your bank.
  • Cancellation: delivery is instant, so an order cannot be cancelled once the payment has gone through. See our Refund Policy.
  • Cancelled by us: if a title becomes unavailable or a payment cannot be verified, you are emailed and refunded in full.

Promotions and Discount Codes

  • Enter codes at checkout. They cannot be applied to an order already placed.
  • One code per order unless a promotion says otherwise.
  • Codes have no cash value and expired codes cannot be revived.
  • Partial refunds on discounted orders reflect what you actually paid.

Billing Address

Enter the billing address your card issuer has on file. A mismatch is the single most common reason a payment is declined. Since nothing ships, this address is used only to verify the card and to calculate any tax on digital goods.

Fraud Prevention

Digital products are a frequent target for stolen cards, so every order is screened. If something looks off, we may hold delivery and email you to verify before the download links are released. Orders that cannot be verified, or that our processors flag as high risk, are cancelled and refunded in full.

Chargebacks

Spot an unfamiliar charge, or have a problem with an order? Email admin@froshix.com before disputing with your bank. We resolve almost everything faster than a chargeback does. Disputes filed on legitimate, delivered orders will be contested with order records, delivery logs, and download timestamps.

Your Privacy

We collect only what is needed to process payment and deliver your books, and we never sell your personal information. Full details in our Privacy Policy; California residents can review opt-out rights on our Do Not Sell My Information page.

Contact

Website froshix.com is owned and operated by Akea, LLC

Company Name: Akea, LLC
Document Number: B20260106254
Business Address: 13240 Stoneridge Place, Sherman Oaks, CA 91423, US
Email: admin@froshix.com
Phone: +1 (805) 309-5506
Business Hours: Monday–Friday, 8:00 AM to 5:00 PM, Pacific Time
Response Time: a real person writes back, usually within one business day.