Delivery Policy

Last updated: August 14, 2026

Froshix is a digital bookstore. Nothing is printed, packed, or shipped, so there is no carrier, no tracking number, and no shipping fee. Your books arrive as PDF downloads, usually within a minute of payment. This page explains exactly how that works. froshix.com is owned and operated by Akea, LLC.

How Delivery Works

  1. You complete checkout with Stripe or PayPal.
  2. The order confirmation page shows your download links immediately, so you can start reading without leaving the site.
  3. A confirmation email with the same links is sent to the address you used at checkout, normally within 1–5 minutes.
  4. Your links stay valid for 30 days and allow up to 5 downloads per title, which is plenty for a phone, a tablet, and a laptop.

Delivery Time

  • Standard: instant, 24 hours a day, 7 days a week, holidays included.
  • Occasional delay: if a payment is flagged for manual review by Stripe or PayPal, delivery waits until the review clears, usually under one business day.
  • There is no cut-off time, no handling time, and no weekend pause. Automation does not sleep.

Delivery Cost

Free, on every order, to every country. There are no shipping charges, customs duties, import taxes, or carrier surcharges on a digital file. The price you see at checkout is the full amount.

Where We Deliver

Worldwide. A download link works anywhere with an internet connection. Some titles carry territorial rights restrictions from the publisher, and where that applies it is stated on the product page before you buy.

File Format & Compatibility

  • All titles are supplied as PDF.
  • Readable on Windows, macOS, Linux, iOS, Android, and most e-readers, using any PDF app, including the free Adobe Acrobat Reader, Apple Books, or your browser.
  • Typical file size is 1–30 MB. Illustrated titles can be larger, so a Wi-Fi connection is recommended.
  • Each file is watermarked with the buying order reference. Files are DRM-free, so you are never locked out of a book you paid for.

Email Did Not Arrive?

This is the most common issue, and it is nearly always one of these three.

  • Check your spam, promotions, and updates folders. Add admin@froshix.com to your contacts so future emails land in the inbox.
  • Check the address you typed at checkout. A single wrong character sends the email nowhere. Write to us and we will resend to the correct address.
  • Corporate or school mail filters often block automated mail with links. A personal address works better for delivery.

Still nothing after 30 minutes, email admin@froshix.com with your order number and we will resend your links manually, usually the same business day.

Link Expired or Download Limit Reached

Just ask. We reset expired links and used-up download counts free of charge for any genuine purchase, no time limit. Losing a file to a dead hard drive is not a reason to buy it twice.

Re-downloading Later

Keep a personal backup of your PDFs, ideally in cloud storage. If you lose them, we can restore access from our order records as long as the title is still in our catalogue. If a title has been withdrawn by its rights holder we may no longer be able to supply it, so a backup is always the safer route.

What This Policy Does Not Cover

  • Physical books, print-on-demand, and gift wrapping. We do not offer them.
  • Refunds and cancellations, covered in our Refund Policy.
  • Payment methods and currency, covered in our Payment Policy.

Contact

Website froshix.com is owned and operated by Akea, LLC

Company Name: Akea, LLC
Document Number: B20260106254
Business Address: 13240 Stoneridge Place, Sherman Oaks, CA 91423, US
Email: admin@froshix.com
Phone: +1 (805) 309-5506
Business Hours: Monday–Friday, 8:00 AM to 5:00 PM, Pacific Time
Response Time: a real person writes back, usually within one business day.