Privacy Policy
Last Updated: October 16, 2025
1. INTRODUCTION
YSG APPAREL COMPANY LIMITED, doing business as froshix (“we,” “us,” or “our”), with our design team in Vietnam and a representative office in the United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, froshix.com (the “Site”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. INFORMATION WE COLLECT
We may collect information about you in a variety of ways.
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Personal Information You Provide: We collect personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide to us when you place an order.
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Payment Information: We do not collect or store your payment card details. All payment transactions are processed securely by our third-party payment processors (e.g., Stripe, PayPal), which are fully PCI-DSS compliant.
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Automatically Collected Information: When you visit our Site, our servers may automatically collect information such as your IP address, browser type, and pages viewed. This data is used for analytics and to improve our service.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Fulfill and manage purchases, orders, payments, and other transactions.
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Deliver the products you have purchased.
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Communicate with you regarding your order and provide customer support.
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Monitor and analyze usage and trends to improve your experience.
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Send you promotional materials via email, from which you can opt-out at any time.
4. DISCLOSURE OF YOUR INFORMATION
We do not sell your personal information for monetary payment. We may share information with third parties that perform services for us or on our behalf. This is essential for our business operations and includes:
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Order Fulfillment: We share your name and shipping address with our print-on-demand partner, Printify, who produces and ships your apparel from the United States.
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Shipping Carriers: We provide your shipping information to carriers (e.g. USPS) to deliver your order.
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Payment Processors: To securely process your payments.
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Legal Requirements: If required by law or to protect the rights and safety of our company and our users.
5. COOKIES, TRACKING TECHNOLOGIES, AND YOUR CHOICES
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Implicit Consent & No Cookie Banner: By accessing and using our Site, you acknowledge and agree that we place cookies on your device. We do not use a cookie consent banner for prior approval. Your continued use of the Site constitutes your acceptance of our cookie practices.
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How We Use Cookies: Our Site places cookies on your browser for several key purposes:
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Essential Functionality: To operate core site functions like the shopping cart.
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Performance and Analytics: We use services like Google Analytics to understand how visitors use our Site.
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Advertising: We use cookies and pixels from third parties like Google and Facebook to show you relevant ads on other platforms. Under California law (CCPA/CPRA), this may be considered “sharing” of personal information.
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6. YOUR PRIVACY RIGHTS (CCPA/CPRA)
As we serve customers in the United States, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). If you are a California resident, you have the right to:
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Know & Access: Request to know what personal information we have collected about you.
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Correct: Request the correction of inaccurate personal information.
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Delete: Request the deletion of your personal information.
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Opt-Out of “Sale” or “Sharing”: You have the right to direct us not to “sell” or “share” your personal information.
To learn more about these rights and to exercise them, please see our Do Not Sell My Information page for detailed instructions. You may also submit requests directly to our official email address: contact@froshix.com.
7. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).
8. DATA SECURITY
We use administrative, technical, and physical security measures, including SSL technology, to help protect your personal information.
9. INTERNATIONAL DATA TRANSFERS
Our design and support teams operate from Vietnam. As such, your information, including personal data, may be transferred to — and maintained on — computers located outside of your state or country where the data protection laws may differ. By using our Site, you consent to this transfer.
10. CHILDREN’S PRIVACY
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from them.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy.
12. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us:
Company Name: YSG APPAREL COMPANY LIMITED
Tax Number: 1100814117
US Address: 10371 Placer River Ave, Fountain Valley, CA 92708, United States
Vietnam Office: Lot No. 2-4-6, Road No. 5, Tan Duc Industrial Park, Duc Hoa Ha Commune, Duc Hoa District, Long An, Viet Nam
Email: contact@froshix.com
Phone: +1 (714) 604-3380
Contact Form: Click here
Hours of Operation: Our support team is available Monday–Friday, 8:00 AM–6:00 PM Pacific Time (PT).
Service Commitment: We strive to respond to all inquiries within one business day.
