Payment Policy

Last Updated: October 16, 2025

1. Our Commitment to Security

At froshix, we are committed to providing you with a secure, simple, and convenient shopping experience. We use industry-leading payment gateways to ensure your transaction data is protected with the highest level of security.

2. Accepted Payment Methods

We accept payments through two of the most trusted and secure payment processors available: Stripe and PayPal.

Through these gateways, you can pay using any of the following methods:

  • Credit/Debit Cards:

    • Visa

    • Mastercard

    • American Express

    • Discover

  • PayPal Account:

    • You can pay using your PayPal balance or linked payment methods.

You do not need a PayPal account to pay with your credit or debit card. Simply choose the option to pay with a card on the PayPal gateway.

3. Payment Security

Your security is our top priority.

  • SSL Encryption: Our entire website, including the checkout process, is secured with a Secure Sockets Layer (SSL) certificate. This encrypts all information you enter, ensuring your data is transmitted securely.

  • PCI-DSS Compliance: We do not store or have direct access to your full credit card information. All transactions are processed directly by Stripe and PayPal, which are fully PCI-DSS (Payment Card Industry Data Security Standard) compliant. This is the highest level of security certification to ensure your cardholder data is protected.

4. Billing & Currency

  • When You Are Charged: Your chosen payment method will be charged at the moment you place your order.

  • Currency: All transactions and prices on our website are processed in US Dollars (USD). If you are using an international credit card, the final price may vary depending on the exchange rates and foreign transaction fees charged by your card issuer.

5. Order Confirmation

After your payment is successfully processed, you will receive an automated order confirmation email to the email address you provided at checkout. This email will serve as your receipt and will include your order details.

6. Fraud Prevention

To protect our customers, we may flag certain orders for review if we suspect fraudulent activity. In such cases, we may contact you to request additional information to verify your purchase. We reserve the right to cancel any order that does not pass our security checks.

7. Contact Us

Company Name: YSG APPAREL COMPANY LIMITED

Tax Number: 1100814117

US Address: 10371 Placer River Ave, Fountain Valley, CA 92708, United States

Vietnam Office: Lot No. 2-4-6, Road No. 5, Tan Duc Industrial Park, Duc Hoa Ha Commune, Duc Hoa District, Long An, Viet Nam

Email: contact@froshix.com

Phone: +1 (714) 604-3380

Contact Form: Click here

Hours of Operation: Our support team is available Monday–Friday, 8:00 AM–6:00 PM Pacific Time (PT).

Service Commitment: We strive to respond to all inquiries within one business day.